Should My Town Use Social Media?

This is #3 on Chris Brogan’s 100 Blog Topics list, and is part of the 100 Topics Challenge.

I’ve seen this a lot lately: some little flyspec place a million miles away from anything decides that they need to be bleeding edge. So they build a virtual world that duplicates the whole town and everything in it, and then try to provide municipal services through it.

My chief question is whether they have virtualized garbage collection and property taxes. I’d love to be able to pay my property taxes in Linden Dollars.

I don’t see anything wrong really with the notion that municipalities need to find more ways to connect to residents (as long as they do it right). I think the critical factor is that they need to realize that Social Media provides a different set of features and opportunities to other, older ways of “interfacing”. If their goal is to give their residents a way to contribute to the community then good for them. If they think that throwing up a 3d VR version of City Hall and then hoping that people will vote them in again next time around, then they should understand up front that they are wasting taxpayer’s money.